Junior Product Manager (x,m,f)

Information

We bring justice to travelers!
Digital technologies are transforming the legal services market, and we are at the forefront of this revolution. As part of Flightright, the pioneer of IT-based legal services in Germany, Flyhjælp in Copenhagen combines innovation with legal expertise to deliver justice to travelers. Together with our parent company, we are the global leader in passenger rights and aim to reach even greater heights as we expand internationally. Since 2010, more than 11 million consumers worldwide have benefited from our services.
Our team thrives on efficiency, innovation, and impact. We embrace the SMART model in everything we do, always seeking ways to improve processes and deliver better outcomes for our customers. Based in Copenhagen, we offer flexible hybrid work arrangements, allowing team members to work from home several days a week and even work fully remote for up to 5 weeks per year.
We are looking for a Junior Product Owner to help drive our mission and take our operations to the next level!

Your mission

• Lead and manage projects from planning to execution, defining technical requirements.
• Implement and track key performance indicators (KPIs) using dashboards and other visualization tools.
• Work cross-functionally with Operations, BI, IT, and Product teams to optimize processes.
• Provide regular stakeholder updates and ensure smooth communication across all levels.
• Analyze data, identify pain points in workflows, and optimize operational efficiency.
• Manage and prioritize the product backlog, ensuring alignment with business goals and user needs.

What a Typical Day Looks Like

• Tracking ongoing projects and ensuring alignment with company goals.
• Collaborating with international teams to analyze and improve case-handling processes.
• Defining and measuring KPIs to identify opportunities for optimization.
• Communicating with stakeholders, providing updates, and gathering feedback.
• Engaging in cross-departmental collaboration to drive efficiency.

Your profile

• Fluency in English is required - if you speak Danish or Swedish that is a plus.
• Experience as a Project Manager in a legal or start-up/fast-paced environment is required.
• A bachelor’s degree is required, preferably in Economics or Business Studies, though other fields will also be considered.
• Strong knowledge of project management methodologies and excellent problem-solving skills.
• Proficiency in commonly used software such as MS Office and Jira.
• Excellent communication skills, with the ability to collaborate with diverse teams and stakeholders.
• Ability to clearly articulate project goals, expectations, and timelines to ensure smooth execution.
• Project Management certifications are a plus but not required.

Why us?

• Professional growth - Gain hands-on experience in project management, process optimization, and cross-functional collaboration in a fast-moving legal-tech company.
• Dynamic environment - Be part of a forward-thinking company that challenges traditional ways of working and embraces innovation.
• Hybrid work model - Enjoy a flexible work setup with several days of working from home per week and up to 5 weeks of remote work per year, while being based in our Copenhagen office.
• Impactful work - Play a key role in ensuring justice for air passengers while developing your career in legal tech.
• Fun and camaraderie - Join a team that values collaboration, celebrates success, and enjoys a vibrant and engaging workplace culture.

Join Us!
If you are passionate about legal tech, process optimization, and working in a dynamic environment, we would love to hear from you! Apply today by submitting your CV and cover letter via our online portal.
We look forward to welcoming you to the Flyhjælp team!
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